Have questions about custom packaging? Browse our FAQs to learn about ordering, pricing, printing, shipping, turnaround times, artwork requirements, and everything you need for a smooth packaging experience with Instant Boxes Hub.

Instant Boxes Hub offers a wide range of custom packaging solutions, including mailer boxes, shipping boxes, product boxes, retail packaging, rigid boxes, corrugated boxes, kraft boxes, folding cartons, and custom inserts. Every box is manufactured according to your product specifications, branding requirements, and packaging goals.

Yes. Every order can be customized to match your preferred dimensions, box style, material, printing, colors, coatings, and finishing options. Our team can also help you choose the most suitable packaging configuration for your product.

We recommend high-resolution print-ready files in formats such as AI, PDF, EPS, or PSD whenever possible. If your artwork needs adjustments before production, our team will review the files and let you know if any changes are required.

Yes. If you already have artwork, we’ll review it before production. If you need help preparing your packaging design, our team can assist with layout adjustments, print preparation, and production-ready artwork.

We offer a variety of packaging materials, including corrugated board, kraft paper, cardstock, rigid board, and other materials depending on your packaging requirements. Our specialists can recommend the most appropriate option based on your product, shipping needs, and presentation goals.

We provide multiple printing and finishing options, including CMYK printing, PMS color matching, matte and gloss coatings, soft-touch finishes, foil stamping, embossing, debossing, spot UV, window cut-outs, and custom inserts.

Minimum order quantities may vary depending on the type of packaging, material, and production requirements. Contact our team with your project details, and we’ll recommend the most suitable ordering option.

Most custom packaging orders are completed within approximately 4 to 6 business days after artwork approval. Larger orders or highly customized projects may require additional production time, and we’ll provide an estimated timeline before your order is confirmed.

Yes. If you have a tight deadline, let us know before placing your order. We’ll review your project requirements and recommend the fastest production and shipping option available whenever possible.

Yes. We can ship custom packaging to many international destinations. Delivery times may vary depending on the destination, customs procedures, and the shipping method selected for your order.

You can request a quotation by contacting our team and providing your box dimensions, quantity, material preferences, printing requirements, and artwork if available. The more information you provide, the more accurate your quotation will be.

Yes. When applicable, we provide artwork proofs for customer review before manufacturing begins. Production starts only after the final proof has been approved.

Artwork approval confirms that your dimensions, colors, text, logos, and design elements are correct before manufacturing begins. Carefully reviewing the proof helps prevent production delays and reduces the possibility of costly revisions after printing.

Yes. Colors displayed on digital screens may appear slightly different from commercially printed colors because monitors, lighting conditions, inks, and printing materials can all influence color appearance. Minor color variation is a normal part of commercial printing.

If you believe your order contains a manufacturing defect, shipping damage, or another production-related issue, please contact us promptly with your order details and photographs. Our team will review the situation and work with you to determine an appropriate solution in accordance with our Return & Refund Policy.

You can reach our customer support team by email, phone, or through our website’s contact form. We’re happy to answer questions about quotations, artwork, production, shipping, or any stage of your custom packaging project.